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Residents Survey

The questions below are designed to provide us with an understanding of how residents rate the following areas:

  •  satisfaction with the local area
  •  satisfaction with the way the council runs things
  •  trust in the council
  •  responsiveness of the council
  •  how informed residents feel
  •  perception of the value for money the council provides


This survey relates only to services provided by Three Rivers District Council. A number of services are delivered by Hertfordshire County Council and we are not asking you to comment on them. Below is an example of services provided by Three Rivers District Council and Hertfordshire County Council:


An example of the services Three Rivers District Council provides are:


  • Benefits
  • Community safety
  • Planning
  • Housing needs and homelessness
  • Leisure services
  • Parks and green spaces
  • Public health and protection (air quality, odour and noise pollution and licensing)
  • Waste and recycling collections


 An example of the services Hertfordshire County Council provides are:


  •  Adult care and children's social care
  •  Highways and transportation (including street lights, traffic lights, potholes, gritting, road works and repairs, verge maintenance)
  •  Household Waste Recycling Centres (tip/dump)
  •  Schools admissions, free school meals and transport
  •  Trading standards
  •  Libraries